Denis Crowley with the Gillmor Gang [real look beyond location checkins]
Agreed. In a popular ERP suite we settled many functionality/usability expectation issues by enriching the help/doc. Which worked on Windows apps. As the suite moved to the Web we found fewer and fewer users reading the doc. Except for a few die-hard sticklers, intent on arguing the case for modifications (including tech support).
…— Lukas Mathis in [Nobody reads your dialog boxes](http://ignorethecode.net/blog/2008/10/31/nobody-reads/), a fantastic article. go read it.
This is often part of a larger documentation:product relationship. I see it in manuals and reference books as well. As part of an…
Is Privacy Dead? Google’s CEO even suggested that today’s younger generation should consider changing their names in later life to escape their past online misgivings. Who is to blame?
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